What Our Customers Say
David Avicolli
Always excellent service!!
Gloria Wilson (GloW)
You get great customer satisfaction from this company. They assist with the best insurance possible. If you call them and they will have to get back to you they will look into what's best for you. They're also fun. They at one time threw a gathering that had subs, wings, pizza, beer and wine. We got to keep the wine glasses.
Thomas Addis
Great place for all your insurance needs. I've been with them for 20+ years and have never had a problem that couldn't be resolved.
Arabia Burgette
Very supportive and efficient. Always help to provide the best rates. They treat customers like family
Devin Williams
A1 service everytime
Kim Lewandowski
Best service.
damian ward
Joe and his staff have always been extremely helpful! We have benefitted from his agency for many years, and hope to continue our relationship!
Mary Ann McGlinchey
Been with Company a very long time! They’ve bee super helpful since day one.
Greg Banks
Very professional and very good people. The customer service is great and the office is very clean and neat 👌
Mollie Borowsky
Larry was super helpful and made getting my renters policy quick and easy!
Lala Marie
This review is long over due as I’ve been coming to parks for years and have had an above and beyond experience each time. Everyone is friendly and helpful no matter your situation and I’ve come to them in all types of situations haha .Special shout out to HELENE AND FRANK. My favs .
Jaiden Transport
Frank was great to work with
Lise Shaffer
After being referred by family I contacted Justin @ Pabody Ins whom was able to offer me a bundle rate that I truly couldn't pass up. Justin was wonderful to work with and made my transition super easy & convenient. His customer service was above all & the rates unbeatable! I will be recommending his services going forward. Thanks again Justin!
Tamir Brown
Always a pleasure to stop here and talk to Joseph
Jerry Wells
I've been a client of his agency for over 15 years or more. I've stayed because of the service. Whenever I've needed you, you've come through with more than requested or expected! Thank you!
Mary Berg
I have not needed them often but each time I needed them the problem was taken care of immediately and with great kindness and patience.
Pat Bergey
Always reachable and good responses.
Dawn Stock
I love nationwide. They are great. Always on my side.
Georgine Mayila
Great service ever!
Kim Mills
Justin Mills at Pabody Insurance was professional to deal with. He provided a quote for my home owners insurance that beat other companies. I decided to proceed with the great deal of the provided quote. I would recommend considering Justin for any of your insurance needs.
Dani Preston
They have taken care of all of my insurance needs for years. They are very responsive, always get me a good deal.
Jennifer *****
I'm very happy so far!
Jerry Wells
My wife and I have been clients for many years, insuring our residence, both cars and recently, a rental property with your agency. Every interaction has been prompt, courteous and professional. We couldn't be more pleased and plan to continue to be clients. We give our highest recommendation!
Susan Hunter
Very helpful. Found lower quotes than I ever received.
Gene K
Treat you like family.
Karla Orner
I have had my car and life insurance with Pabody for over 10 years. From the beginning until present the staff have always been very professional, friendly, and helpful, especially Rosa. Anytime I have to switch a vehicle or make any changes to my policy I call in and speak to Rosa. She makes the changes and sends my documents to be signed right to my email so I don’t have to stop in the office or wait for the mail. It’s quick and easy. Thank you Rosa!!
Lilia Medina
Pabody insurance staff are friendly, helpful, and super efficient! They take care of your needs right away.
Frances Stanley
I have been with them for year's and l had no problems when it came to getting my car fixed.
Curt Manire
Always happy to help and stay open late and on the weekend.
Lilia Medina
Staff are knowledgeable and friendly. They listen to what you are looking for and they find you the best policy to fit your needs.
Daniel Smith
I had a slight accident and Nationwide took care of it very efficently. One call was all I needed to do.
Stu Silver
Joe and his associates always deliver great service and respond to my questions and emails promptly
josephnshelby alongi
Great place and people.
josephnshelby alongi
Rosa the mngr of Peabody and staff have always been very prompt, courteous, and informative. That's all you can hope for when calling your insutance provider. Ty
Brandon Neikam
I have worked with Helene and Leo on several quotes and adjustments to my policy. Long standing customer. Cannot say enough great things. Please reach out to them for the best service and great rates. Appreciate everything!!
Theda Harmon
Agent Velma Green was very helpful and knowledgeable in guiding me through the process of submitting information to Progressive for refund of premium. It helps to have a pleasant voice at the other end of he phone when you're stressed on what to do. Thank you for your service.
Wj Milles
Chris came thru when I needed a much better quote for auto insurance. And he did it within 24 hrs.Very cool. I highly recommend this agency for any timely insurance needs.5 star all the way.. what can I say when I deal with the best!
Corey Maher
Donna was the perfect rep. I had an urgent request that none of the other reps could seem to figure out for me. Her responses were immediate and she solved the problem I had the very same day. Great job Donna!....and this is coming from a guy that never takes the time to post reviews
tamarra turner
Had a great experience Leo was helpful and I got what I needed within a half hour
Karen Drickamer
Once again, the Pabody group was helpful - Rosalina especially. And Nationwide insurance is excellent. I have had my house and auto insurance with Pabody since 1999!
lucette smith
Carol was great! The process was quick, smooth and we were able to get a better quote than other competitors.
Brenna Hughes
Super helpful! Great experience all around.
Stephen Pirritano
Grear Service
vinny tulio
Super helpful, also have a good experience when I need insurance help.
Rich Bishop
Frank is totally amazing he’s been the most honest professional man we have ever metI would never buy insurance from anyone else
Bianca Wilson
Fast service. Respectable staff. Ive been a customer for years and id reccomend them to anyone. The parking isnt the most convenient but the quality of service out weight any little parking inconvenience.
Lucinda Heller
Friendly service. All our claims have been quickly processed. I compare prices and if need be we sit down for comparison and work things out.
Andrew Hunadi
Chris Fox was excellent to deal with. He combined our policies, got us more coverage and saved us money!
Dirt Diggler
Ive been going to parks for about 8 years now. Every single time I go I get nothing but the best service! Super friendly, down to earth people. Title tags and insurance they have it all.Super quick! In and out service as always!
mitchell sanon
i had great help from an agent called christopher. answered all the questions i had, and was able to get insured with the best policy i ever had. thank you!
Michael Lapteff
Christopher Fox is GREAT! He is a one-of-a-kind insurance agent who is always ensuring that his customers have the best coverage for the lowest possible rate. He's always available to discuss insurance and really knows his stuff. Super knowledgeable and a delightful person!
lisa dillman-fauls
Frank is always very helpful and friendly . Great place to go for insurance , DMV services , notary , etc .. I recommend to all my family and friends
Lindy Backues
Very helpful agents. Chris Fox was very patient and helpful, from beginning to end of the process.
Steven Weeks
Chris was a big help switched my insurance to nationwide without question keep up the good work...
LB Dixon
Pabody Insurance is excellent to work with ; Rosalina Medina is especially helpful , and very nice too !
T Awson
They were very professional and they gave excellent service I'm glad my insurance is through parks
Eric Williams
Great service
Jack Cahill
Excellent service for 15+ years.
Devon Russell
Always willing to help.
chicagocubs5
I've been a customer for 8 years and I've always had nothing but a positive experience. My Agent, Christopher Fox, has has always been courteous, professional and he really makes sure that I am getting the best coverage for the best price. I would highly recommend.
Evan McGhee
Chris was very helpful and on top of thing.
Alex M
Chris is a great agent
Emily Carroll
Velma Green at Park DeFinis was so helpful and knowledgeable in helping our family navigate our car insurance options and choose what was right for us within our budget. She followed up with call-backs, clear info, and went the extra mile until we felt good about all the details and our decision.
carla Medina
We have been with Nationwide for years, everyone is friendly and very helpful. I wouldn’t think about changing insurance company ever.
Minerva Medina
They treat us like family there and we LOVE it!! I would not go elsewhere! We have our homeowners, auto and other coverages at their office. They all do a wonderful job explaining any questions we have.
Abdel Avila
Really great people to be your agents, they go above and beyond to help you
