Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don’t fully understand just how important that really is.
We make sure you do by addressing each one of your coverage needs with unique perspective, and offering the absolute best available options for YOU.
Access to multiple companies and wide range of products
Easy switching from company to company without hassle
Unbiased and objective advice
Claims assistance and advocacy
Policy service from the same person you bought from
Access to multiple companies and wide range of products
Easy switching from company to company without hassle
Unbiased and objective advice
Claims assistance and advocacy
Policy service from the same person you bought from
Tries to sell & support only their one company
Adjusters are often exclusive to the one company
To call center
Access to multiple companies and wide range of products
Easy switching from company to company without hassle
Unbiased and objective advice
Claims assistance and advocacy
Policy service from the same person you bought from
Tries to sell & support only their one company
No help: You vs Adjuster
You’ll likely never talk to the same person twice
When you buy from an independent agent like us, you’re supporting local business and your local economy.
#choicematters #independentagent
You Are Not Alone
Imagine being pregnant, feeling alone and afraid or overwhelmed and unprepared? Your next steps are crucial for your health and the health of your baby and many important life choices and decisions have to be made. The DeFinis and Pabody Agency wants to make sure that these women and families know that they have […]
Join usCheck out our free Concierge Directory to search for recommended local businesses.
Search Local Business
Friends of our agency receive an issue of Our Hometown Magazine for free every single month.
Read Our Latest IssueJoe has handled our Business insurance for two years now, he worked hard to prove to us his level of integrity and professionalism ( we were with our previous carrier 17 years). Joe now also has our personal lines as well do to the level of service he provides.
I just wanted to praise the work that your agent, Christopher Fox, has done for me. He is a very knowledgeable and helpful young man. I would recommend he get employee of the month, perhaps the year for his outstanding and extraordinary catering to my unique situation. He provided clear, layman terms so that I could comprehend, and guided me through the whole process. Superb individual!!! Your company could use more of him!!!
I came to the DeFinis agency approximately 10 years ago. Leo Bradley took care of my account from the very beginning. Leo has always taken a personal interest in my needs and has always made me feel as if I was coming to a small family ran a business. I not only purchased my auto insurance from Leo, I also purchased my business liability insurance from him as well. I have been solicited by other agencies and have turned them down as a matter of fact, I have not even want to hear their proposal because of the treatment and reassurance I receive from Leo at the DeFinis agency.
Great customer service! I needed auto insurance and was unsure of where to go, they answered all of my questions and didn't make me feel rushed.
Great Agency with great service. They listen to your needs and are honest with with about what you need to be properly covered and what you don’t need. It’s about making sure you being a satisfied long term customer is their main goal.
We have been with the DeFinis agency for over 10 years and through many life changes. Joe and his team have been extremely responsive, professional and thorough in understanding our needs and helping us find the right solutions to those needs.
Helene was able to help me with an urgent matter quickly and professionally. Thank you Helene!
