The DeFinis and Pabody Agency

When the unexpected hits...

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HERE TO SERVE YOU.

Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don’t fully understand just how important that really is.

We make sure you do by addressing each one of your coverage needs with unique perspective, and offering the absolute best available options for YOU.


Meet the Crew

Features & Services

Access to multiple companies and wide range of products

Easy switching from company to company without hassle

Unbiased and objective advice

Claims assistance and advocacy

Policy service from the same person you bought from

Our Agency

Features & Services

Access to multiple companies and wide range of products

Easy switching from company to company without hassle

Unbiased and objective advice

Claims assistance and advocacy

Policy service from the same person you bought from

Captive Agency

Tries to sell & support only their one company

Adjusters are often exclusive to the one company

To call center

Features & Services

Access to multiple companies and wide range of products

Easy switching from company to company without hassle

Unbiased and objective advice

Claims assistance and advocacy

Policy service from the same person you bought from

Online & 1 - 100
Companies

Tries to sell & support only their one company

No help: You vs Adjuster

You’ll likely never talk to the same person twice

When you buy from an independent agent like us, you’re supporting local business and your local economy.
#choicematters #independentagent

COMMUNITY

Providing a Unique Form of Fun to Disabled Individuals

At our agency, we understand the importance of therapy for those who are disabled so that they are able to live a more accessible life. Even more so, we believe such therapy can be offered through enriching activities that in turn also allow the disabled to pursue their passions and learn fun new skills. This […]

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REWARDS

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CONCIERGE

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OUR HOMETOWN

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TESTIMONIALS

Great service ever!
Georgine Mayila
Georgine Mayila
Justin Mills at Pabody Insurance was professional to deal with. He provided a quote for my home owners insurance that beat other companies. I decided to proceed with the great deal of the provided quote. I would recommend considering Justin for any of your insurance needs.
Kim Mills
Kim Mills
They have taken care of all of my insurance needs for years. They are very responsive, always get me a good deal.
Dani Preston
Dani Preston
I'm very happy so far!
Jennifer *****
Jennifer *****
My wife and I have been clients for many years, insuring our residence, both cars and recently, a rental property with your agency. Every interaction has been prompt, courteous and professional. We couldn't be more pleased and plan to continue to be clients. We give our highest recommendation!
Jerry Wells
Jerry Wells
Very helpful. Found lower quotes than I ever received.
Susan Hunter
Susan Hunter
Treat you like family.
Gene K
Gene K
I have had my car and life insurance with Pabody for over 10 years. From the beginning until present the staff have always been very professional, friendly, and helpful, especially Rosa. Anytime I have to switch a vehicle or make any changes to my policy I call in and speak to Rosa. She makes the changes and sends my documents to be signed right to my email so I don’t have to stop in the office or wait for the mail. It’s quick and easy. Thank you Rosa!!
Karla Orner
Karla Orner
Pabody insurance staff are friendly, helpful, and super efficient! They take care of your needs right away.
Lilia Medina
Lilia Medina
I have been with them for year's and l had no problems when it came to getting my car fixed.
Frances Stanley
Frances Stanley
Always happy to help and stay open late and on the weekend.
Curt Manire
Curt Manire
Staff are knowledgeable and friendly. They listen to what you are looking for and they find you the best policy to fit your needs.
Lilia Medina
Lilia Medina
I had a slight accident and Nationwide took care of it very efficently. One call was all I needed to do.
Daniel Smith
Daniel Smith
Joe and his associates always deliver great service and respond to my questions and emails promptly
Stu Silver
Stu Silver
Great place and people.
josephnshelby alongi
josephnshelby alongi
Rosa the mngr of Peabody and staff have always been very prompt, courteous, and informative. That's all you can hope for when calling your insutance provider. Ty
josephnshelby alongi
josephnshelby alongi
I have worked with Helene and Leo on several quotes and adjustments to my policy. Long standing customer. Cannot say enough great things. Please reach out to them for the best service and great rates. Appreciate everything!!
Brandon Neikam
Brandon Neikam
Agent Velma Green was very helpful and knowledgeable in guiding me through the process of submitting information to Progressive for refund of premium. It helps to have a pleasant voice at the other end of he phone when you're stressed on what to do. Thank you for your service.
Theda Harmon
Theda Harmon
Chris came thru when I needed a much better quote for auto insurance. And he did it within 24 hrs.Very cool. I highly recommend this agency for any timely insurance needs.5 star all the way.. what can I say when I deal with the best!
Wj Milles
Wj Milles
Donna was the perfect rep. I had an urgent request that none of the other reps could seem to figure out for me. Her responses were immediate and she solved the problem I had the very same day. Great job Donna!....and this is coming from a guy that never takes the time to post reviews
Corey Maher
Corey Maher
Had a great experience Leo was helpful and I got what I needed within a half hour
tamarra turner
tamarra turner
Once again, the Pabody group was helpful - Rosalina especially. And Nationwide insurance is excellent. I have had my house and auto insurance with Pabody since 1999!
Karen Drickamer
Karen Drickamer
Carol was great! The process was quick, smooth and we were able to get a better quote than other competitors.
lucette smith
lucette smith
Super helpful! Great experience all around.
Brenna Hughes
Brenna Hughes
Grear Service
Stephen Pirritano
Stephen Pirritano
Super helpful, also have a good experience when I need insurance help.
vinny tulio
vinny tulio
Frank is totally amazing he’s been the most honest professional man we have ever metI would never buy insurance from anyone else
Rich Bishop
Rich Bishop
Fast service. Respectable staff. Ive been a customer for years and id reccomend them to anyone. The parking isnt the most convenient but the quality of service out weight any little parking inconvenience.
Bianca Wilson
Bianca Wilson
Friendly service. All our claims have been quickly processed. I compare prices and if need be we sit down for comparison and work things out.
Lucinda Heller
Lucinda Heller
Chris Fox was excellent to deal with. He combined our policies, got us more coverage and saved us money!
Andrew Hunadi
Andrew Hunadi
Ive been going to parks for about 8 years now. Every single time I go I get nothing but the best service! Super friendly, down to earth people. Title tags and insurance they have it all.Super quick! In and out service as always!
Mike Cz
Mike Cz
i had great help from an agent called christopher. answered all the questions i had, and was able to get insured with the best policy i ever had. thank you!
mitchell sanon
mitchell sanon
Christopher Fox is GREAT! He is a one-of-a-kind insurance agent who is always ensuring that his customers have the best coverage for the lowest possible rate. He's always available to discuss insurance and really knows his stuff. Super knowledgeable and a delightful person!
Michael Lapteff
Michael Lapteff
Frank is always very helpful and friendly . Great place to go for insurance , DMV services , notary , etc .. I recommend to all my family and friends
lisa dillman-fauls
lisa dillman-fauls
Very helpful agents. Chris Fox was very patient and helpful, from beginning to end of the process.
Lindy Backues
Lindy Backues
Chris was a big help switched my insurance to nationwide without question keep up the good work...
Steven Weeks
Steven Weeks
Pabody Insurance is excellent to work with ; Rosalina Medina is especially helpful , and very nice too !
LB Dixon
LB Dixon
They were very professional and they gave excellent service I'm glad my insurance is through parks
T Awson
T Awson
Great service
Eric Williams
Eric Williams
Excellent service for 15+ years.
Jack Cahill
Jack Cahill
Always willing to help.
Devon Russell
Devon Russell
I've been a customer for 8 years and I've always had nothing but a positive experience. My Agent, Christopher Fox, has has always been courteous, professional and he really makes sure that I am getting the best coverage for the best price. I would highly recommend.
chicagocubs5
chicagocubs5
Chris was very helpful and on top of thing.
Evan McGhee
Evan McGhee
Chris is a great agent
Alex M
Alex M
The DeFinis Agency provides excellent customer service and has a friendly and helpful staff! A great agency for all insurance needs!
Christopher Cahill
Christopher Cahill
Fantastic group of people and service is amazing! One stop shop. Chirp chirp
Douglas Politi
Douglas Politi
Always great service with CHRIS and NATIONWIDE
Harvest Life International Worship Center Inc.
Harvest Life International Worship Center Inc.
Joe & his team are always there to help. I have multiple policies with The DeFinis Agency and have been with them for many years...can't imagine placing my insurance needs with anyone else.
Dave Fine
Dave Fine
What a terrific agency! Everyone on the team is so friendly and inviting. A special thank you to Chris Fox for being so helpful. Great customer service!
Michelle Campellone
Michelle Campellone
I had a great experience working with Carol. She answered all my questions and made sure our business had the coverage we needed.
Joanne Mclaughlin
Joanne Mclaughlin
Velma Green at Park DeFinis was so helpful and knowledgeable in helping our family navigate our car insurance options and choose what was right for us within our budget. She followed up with call-backs, clear info, and went the extra mile until we felt good about all the details and our decision.
Emily Carroll
Emily Carroll
We have been with Nationwide for years, everyone is friendly and very helpful. I wouldn’t think about changing insurance company ever.
carla Medina
carla Medina
They treat us like family there and we LOVE it!! I would not go elsewhere! We have our homeowners, auto and other coverages at their office. They all do a wonderful job explaining any questions we have.
Minerva Medina
Minerva Medina
Really great people to be your agents, they go above and beyond to help you
Abdel Avila
Abdel Avila
Peabody insurance is a great friendly environment ,everyone is nice and respectful the receptionist nicest lady to open the door too the agents are great people and are always happy
Lucas Ramos
Lucas Ramos
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